The leading omnichannel software for teams at all sizes powered by AI for digital customer communications.

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CommBox AI customer service platform is already an integral system in many companies and organizations worldwide. Sectors such as: banking, healthcare, telecom, insurance, municipals, governments, and international brands already selected CommBox as their “go to” system for all customer communications.

Provide with seamless, non-interrupted, omnichannel digital customer experience using the latest automation features, and stay available to your customer at the channel they prefer! Automate what can be automated and leave the more complex interactions for your support team.

Customer expectations are getting harder to meet — which means that customers expect the best support possible, in any interaction they have with your business. No worries. CommBox is here to help!

What channels are supported?

See how it works


  • Based on business rules
  • Synchronous & Asynchronous channels
  • Prioritized by SLA


  • Omnichannel chatbot
  • AI
  • Rules and scripts system


  • Real-time dashboard
  • Intents


Watch the CommBox omnichannel chatbot

More features

  • Customer satisfaction module
  • Digital signature (forms)
  • Customer verification
  • Working hours


  • Webhooks
  • Rest API
  • CRM
  • ERP


  • Custom CSS
  • Ready designed templates


Learn why companies choosing CommBox ?

Setup process

  • Setup 1st meeting
  • System deployment
  • Managers training
  • Agents training
  • Training materials & tutorials


  • Real-time dashboard
  • Intents